Travel support
Frequently asked questions
Everything travelers usually ask about our Punta Cana tours and transfers, organised by tour.
48 sections · 231 questions
Private Airport Transfer — Airport ↔ Hotel
How does the private airport transfer from Punta Cana Airport to my hotel work?
Our private airport transfer picks you up at the airport and takes you directly to your hotel in an exclusive vehicle for your group. The service includes a professional driver and is designed to make the beginning or end of your trip comfortable and hassle-free.
What type of vehicle is used for private airport transfers in Punta Cana?
Depending on the number of passengers and the route, the service can be provided by SUV, van, or private bus. The appropriate vehicle is confirmed when your transfer is booked.
Can I request a child car seat for my airport transfer for the PRIVATE AIRPORT TRANSFER — AIRPORT ↔ HOTEL?
Yes. If you need a child car seat, you can request one when making your reservation so we can arrange it in advance.
Can I add drinks to my private airport transfer for the PRIVATE AIRPORT TRANSFER — AIRPORT ↔ HOTEL?
Yes. Beer, Coca-Cola, and water can be added upon request for an additional cost. The transfer price depends on the route and requires a quote.
Saona Island by Catamaran — Shared Tour
What is the Saona Island catamaran tour from Punta Cana like?
This approximately 12-hour Punta Cana tour combines transportation, a catamaran cruise, lunch, an open bar, beach chairs, entertainment, and time to enjoy Isla Saona.
Where does the catamaran to Saona Island depart from?
The catamaran departs from Bayahibe. Transportation from Punta Cana to the departure point is included, so you do not need to travel to the port on your own.
What is included in the Saona Island catamaran tour?
The tour includes transportation, lunch, an open bar, beach chairs, beers during lunch, entertainment on the catamaran and island, and a life jacket.
What should I bring to Saona Island?
We recommend bringing a towel, sunscreen, sunglasses, a hat, swimwear, a camera, and extra money. Massages, professional photos, Piña Colada, coconuts, tips, and souvenirs are not included.
Is transportation included with the SAONA ISLAND BY CATAMARAN — SHARED TOUR?
This approximately 12-hour Punta Cana tour combines transportation, a catamaran cruise, lunch, an open bar, beach chairs, entertainment, and time to enjoy Isla Saona.
Is lunch included in the SAONA ISLAND BY CATAMARAN — SHARED TOUR?
This approximately 12-hour Punta Cana tour combines transportation, a catamaran cruise, lunch, an open bar, beach chairs, entertainment, and time to enjoy Isla Saona.
Saona Island by Speedboat — Shared Tour
What is the Saona Island speedboat tour from Punta Cana like?
This approximately 12-hour excursion combines transportation, a speedboat ride, visits to several beaches in Isla Saona, lunch, drinks, and snorkeling.
What is the difference between the Saona Island speedboat and catamaran tours?
The speedboat experience is designed for a more dynamic tour of different areas and beaches of Isla Saona. The catamaran offers a more relaxed cruise with onboard entertainment and a lively atmosphere.
Is snorkeling included in the Saona Island speedboat tour?
Yes. Snorkeling equipment and a life jacket are included.
Where do we board the speedboat to Saona Island?
The speedboat departs from Bayahibe, with transportation from Punta Cana included. A private speedboat option is also available upon request.
Is transportation included with the SAONA ISLAND BY SPEEDBOAT — SHARED TOUR?
This approximately 12-hour excursion combines transportation, a speedboat ride, visits to several beaches in Isla Saona, lunch, drinks, and snorkeling.
Is lunch included in the SAONA ISLAND BY SPEEDBOAT — SHARED TOUR?
This approximately 12-hour excursion combines transportation, a speedboat ride, visits to several beaches in Isla Saona, lunch, drinks, and snorkeling.
Catalina Island — Full Day + Snorkeling
What is the Catalina Island tour from Punta Cana like?
This approximately 12-hour excursion includes transportation, snorkeling, lunch, an open bar, and beach chairs for a full day on Catalina Island.
Is snorkeling included on the Catalina Island tour?
Yes. Snorkeling and life jackets are included.
Where does the Catalina Island excursion depart from?
The boat departs from La Romana. Transportation from Punta Cana to the departure point is included.
What should I bring to Catalina Island?
Bring swimwear, a towel, sunscreen, sunglasses, a hat, a camera, and extra money. Photos, souvenirs, massages, coconuts, Piña Colada, and tips are not included.
Is transportation included with the CATALINA ISLAND — FULL DAY + SNORKELING?
This approximately 12-hour excursion includes transportation, snorkeling, lunch, an open bar, and beach chairs for a full day on Catalina Island.
Is lunch included in the CATALINA ISLAND — FULL DAY + SNORKELING?
This approximately 12-hour excursion includes transportation, snorkeling, lunch, an open bar, and beach chairs for a full day on Catalina Island.
Samaná — Bacardi Island / Cayo Levantado
What is included in the Samaná and Bacardi Island tour?
The excursion includes hotel transportation, air-conditioned transportation, National Park entrance, an official guide, buffet lunch, and water, rum, and drinks onboard.
Do we visit Cayo Levantado during the Samaná tour?
Yes. Bacardi Island, also known as Cayo Levantado, is part of the experience.
Can I see whales during the Samaná excursion?
Whale watching is included seasonally from January through March.
What should I bring for the Samaná tour?
We recommend bringing dry clothes, swimwear, a towel, sunscreen, sunglasses, and extra money. Massages, coconuts, Piña Colada, photos, souvenirs, and tips are not included.
Is transportation included with the SAMANÁ — BACARDI ISLAND / CAYO LEVANTADO?
The excursion includes hotel transportation, air-conditioned transportation, National Park entrance, an official guide, buffet lunch, and water, rum, and drinks onboard.
Is lunch included in the SAMANÁ — BACARDI ISLAND / CAYO LEVANTADO?
The excursion includes hotel transportation, air-conditioned transportation, National Park entrance, an official guide, buffet lunch, and water, rum, and drinks onboard.
Samaná + El Limón Waterfall + Bacardi Island
What places do we visit on the Samaná, El Limón and Cayo Levantado tour?
This approximately 10–12-hour excursion combines Samaná, El Limón Waterfall, and Bacardi Island, also known as Cayo Levantado.
Is El Limón Waterfall included in the excursion?
Yes. The visit to El Limón Waterfall is part of this tour.
Is transportation from Punta Cana included?
Yes. Hotel transportation and air-conditioned transportation are included.
What is included in the Samaná and El Limón tour?
The tour includes buffet lunch, National Park entrance, an official guide, transportation, and water, rum, and soft drinks onboard.
Is lunch included in the SAMANÁ + EL LIMÓN WATERFALL + BACARDI ISLAND?
The tour includes buffet lunch, National Park entrance, an official guide, transportation, and water, rum, and soft drinks onboard.
Kids & Family Catamaran Adventure
Is the Kids & Family Catamaran Adventure suitable for children for the KIDS & FAMILY CATAMARAN ADVENTURE?
Yes. This family-friendly catamaran experience includes activities such as snorkeling, a family natural pool, a water slide, games, and entertainment.
What activities are included in the family catamaran tour for the KIDS & FAMILY CATAMARAN ADVENTURE?
The experience includes a catamaran cruise, panoramic dolphin viewing, snorkeling, a water slide, a family natural pool, snacks and drinks, games, entertainment, and a Little Caribbean Explorer certificate.
Is lunch included in the Kids & Family Catamaran Adventure for the KIDS & FAMILY CATAMARAN ADVENTURE?
No. Lunch and alcoholic beverages are not included.
What should I bring for the family catamaran tour for the KIDS & FAMILY CATAMARAN ADVENTURE?
Bring swimwear, a change of clothes, closed-toe shoes, biodegradable sunscreen, a camera, and cash. The experience operates Tuesday and Thursday mornings.
Punta Cana Party Boat
What is the Punta Cana Party Boat experience like?
This approximately three-hour experience combines a boat cruise, music, entertainment, dancing, drinks, and snorkeling.
What drinks are included on the Punta Cana Party Boat?
The package includes rum, beer, vodka, fruit, nachos, sauces, soft drinks, and water.
Is snorkeling included on the Party Boat for the PUNTA CANA PARTY BOAT?
Yes. Snorkeling, equipment, and a life jacket are included.
What should I bring to the Party Boat for the PUNTA CANA PARTY BOAT?
We recommend bringing sunglasses, a towel, sunscreen, a camera, and extra money. Premium drinks, photos, souvenirs, and tips are not included.
Dolphins Funtastic — Dolphin Interaction
What is Dolphins Funtastic in Punta Cana?
Dolphins Funtastic is an approximately two-hour experience that includes an interaction with a dolphin, a sea lion show, and transportation.
Do I need previous experience to participate in Dolphins Funtastic for the DOLPHINS FUNTASTIC — DOLPHIN INTERACTION?
The catalog does not specify previous experience as a requirement. Participants must follow the operator's instructions and safety guidelines.
What is included in the dolphin experience for the DOLPHINS FUNTASTIC — DOLPHIN INTERACTION?
The experience includes the dolphin interaction, sea lion show, and transportation.
What should I bring to Dolphins Funtastic for the DOLPHINS FUNTASTIC — DOLPHIN INTERACTION?
Bring cash, a towel, and swimwear. Photos, souvenirs, snacks, drinks, and tips are not included.
Is transportation included with the DOLPHINS FUNTASTIC — DOLPHIN INTERACTION?
Dolphins Funtastic is an approximately two-hour experience that includes an interaction with a dolphin, a sea lion show, and transportation.
Explorer — Swim with 1 Dolphin
What is the Explorer dolphin experience in Punta Cana?
Explorer is an approximately two-hour experience that includes transportation, sea lion shows, and swimming with one dolphin.
What is the difference between Dolphins Funtastic and Explorer for the EXPLORER — SWIM WITH 1 DOLPHIN?
Dolphins Funtastic focuses on interaction with a dolphin, while Explorer specifically includes swimming with one dolphin.
Is transportation included with Explorer for the EXPLORER — SWIM WITH 1 DOLPHIN?
Yes. Transportation is included.
What should I bring for the dolphin swim for the EXPLORER — SWIM WITH 1 DOLPHIN?
Bring cash, a towel, and biodegradable sunscreen. Photos, tips, souvenirs, and snacks are not included.
Excellence — Swim with 2 Dolphins
What is the Excellence dolphin experience in Punta Cana?
This approximately two-hour experience includes swimming with two dolphins, sea lion shows, and transportation.
What is the difference between Explorer and Excellence dolphin experiences for the EXCELLENCE — SWIM WITH 2 DOLPHINS?
Explorer includes swimming with one dolphin, while Excellence includes swimming with two dolphins.
Is transportation included with Excellence for the EXCELLENCE — SWIM WITH 2 DOLPHINS?
Yes. Transportation is included.
What should I bring for the two-dolphin experience for the EXCELLENCE — SWIM WITH 2 DOLPHINS?
Bring a towel, biodegradable sunscreen, and cash. Photos, tips, drinks, snacks, and souvenirs are not included.
Seaquarium
What is included in the Seaquarium experience in Punta Cana?
The experience includes transportation, an underwater helmet walk, a Caribbean party onboard, a sea lion encounter, snorkeling with sharks and rays, access to a private beach, and snacks.
Can I snorkel with sharks and rays for the SEAQUARIUM?
Yes. Snorkeling with sharks and rays is part of the Seaquarium experience.
How long does the Seaquarium experience last for the SEAQUARIUM?
The experience lasts approximately three hours and operates twice daily.
Is lunch included at Seaquarium for the SEAQUARIUM?
No. Lunch is not included. Photos and souvenirs are also not included.
Is transportation included with the SEAQUARIUM?
The experience includes transportation, an underwater helmet walk, a Caribbean party onboard, a sea lion encounter, snorkeling with sharks and rays, access to a private beach, and snacks.
Ocean Runners — Catamaran + Snorkeling
What is the Ocean Runners catamaran tour in Punta Cana like?
This approximately four-hour catamaran experience cruises along the Bávaro coastline, with a snorkeling stop at a coral reef and a visit to a natural pool.
Is snorkeling included in Ocean Runners for the OCEAN RUNNERS — CATAMARAN + SNORKELING +?
Yes. The tour includes a snorkeling stop at a coral reef.
What drinks are included on the Ocean Runners catamaran for the OCEAN RUNNERS — CATAMARAN + SNORKELING +?
Rum, beer, and soft drinks are included onboard.
Is lunch included in Ocean Runners for the OCEAN RUNNERS — CATAMARAN + SNORKELING +?
No. Lunch, photos, souvenirs, and tips are not included.
Deep Sea Fishing — Punta Cana
What is the Punta Cana deep sea fishing experience like?
This approximately three-hour fishing trip takes you offshore for a deep sea fishing experience and includes transportation, fishing equipment, and bait.
Do I need to bring my own fishing equipment for the DEEP SEA FISHING — PUNTA CANA?
No. Fishing equipment and bait are included.
Are drinks included on the Punta Cana fishing trip?
Yes. Water and soft drinks are included.
Is lunch included on the fishing trip for the DEEP SEA FISHING — PUNTA CANA?
No. Snacks, photos, and tips are not included.
Is transportation included with the DEEP SEA FISHING — PUNTA CANA?
This approximately three-hour fishing trip takes you offshore for a deep sea fishing experience and includes transportation, fishing equipment, and bait.
Coco Bongo — Regular Show
What is included with the regular Coco Bongo Punta Cana ticket?
The package includes transportation, unlimited domestic drinks until 1:00 AM, a wristband, the show, and snacks.
Are premium drinks included with the regular Coco Bongo ticket?
No. The regular ticket includes unlimited domestic drinks. Premium drinks are available with another ticket option.
Does the regular Coco Bongo ticket include a table or reserved seating?
No. Tables and seating are not included.
What should I bring to Coco Bongo?
We recommend comfortable shoes and extra money.
Is transportation included with the COCO BONGO — REGULAR SHOW?
The package includes transportation, unlimited domestic drinks until 1:00 AM, a wristband, the show, and snacks.
Coco Bongo — Premium Drinks
What is included with the Coco Bongo Premium Drinks option?
It includes transportation, unlimited premium drinks until 1:00 AM, the show, a wristband, and snacks.
What is the difference between regular Coco Bongo and the Premium Drinks option?
The main difference is the type of drinks included. The regular ticket includes domestic drinks, while this option includes unlimited premium drinks.
Does the Premium Drinks option include reserved seating for the COCO BONGO — PREMIUM DRINKS?
No. Tables and seating are not included.
What should I bring to Coco Bongo Premium?
Comfortable shoes and extra money are recommended. Photos, tips, and souvenirs are not included.
Is transportation included with the COCO BONGO — PREMIUM DRINKS?
It includes transportation, unlimited premium drinks until 1:00 AM, the show, a wristband, and snacks.
Coco Bongo — Gold Member
What is included with Coco Bongo Gold Member?
The Gold Member package includes transportation, VIP admission, reserved seating, snacks, premium open bar until 1:00 AM, and access to the Premium Congo Bar from 7:30 PM.
Does Coco Bongo Gold Member include reserved seating?
Yes. Reserved seating is included.
When can I access the Premium Congo Bar for the COCO BONGO — GOLD MEMBER?
Access begins at 7:30 PM.
What should I bring to Coco Bongo Gold Member?
Comfortable shoes and extra money. Photos and tips are not included.
Is transportation included with the COCO BONGO — GOLD MEMBER?
The Gold Member package includes transportation, VIP admission, reserved seating, snacks, premium open bar until 1:00 AM, and access to the Premium Congo Bar from 7:30 PM.
Coco Bongo — Front Row VIP
What is included with Coco Bongo Front Row VIP?
The package includes transportation, VIP admission, reserved seating, snacks, premium open bar until 1:00 AM, and access to the Premium Congo Bar from 7:30 PM.
Does Front Row VIP include reserved seating for the COCO BONGO — FRONT ROW VIP?
Yes. Reserved seating is included.
What is the difference between Gold Member and Front Row VIP for the COCO BONGO — FRONT ROW VIP?
Both options include VIP admission, premium drinks, and reserved seating. The exact difference in seating or location depends on the availability assigned by the operator.
What should I bring to Coco Bongo Front Row VIP?
Comfortable shoes and extra money are recommended. Photos and tips are not included.
Is transportation included with the COCO BONGO — FRONT ROW VIP?
The package includes transportation, VIP admission, reserved seating, snacks, premium open bar until 1:00 AM, and access to the Premium Congo Bar from 7:30 PM.
Private Party Bus
How many people can ride the private Party Bus for the PRIVATE PARTY BUS?
The private Party Bus is designed for groups of up to 10 people.
What is included in the Punta Cana Party Bus?
The package includes a private Party Bus, US$300 credit toward bottles from the menu, three mixer packages, ice, cups, napkins, a premium Bluetooth sound system, LED lights, air conditioning, Wi-Fi, and USB chargers.
Can we connect our own music to the Party Bus for the PRIVATE PARTY BUS?
Yes. The Party Bus has Bluetooth connectivity so you can play your own playlist.
Can we make a stop for photos during the Party Bus experience for the PRIVATE PARTY BUS?
Yes. An optional photo stop is available depending on the route. Additional hours, extra passengers, additional bottles, special services, and pickups outside the contracted area have an additional cost.
Beach Horseback Riding — Punta Cana
What is the Punta Cana beach horseback riding experience like?
Enjoy a guided horseback ride while taking in the natural scenery of Punta Cana from a different perspective.
How long is the horseback riding tour for the BEACH HORSEBACK RIDING — PUNTA CANA?
You can choose between a one-hour or two-hour horseback riding experience.
Is transportation included with the horseback riding tour for the BEACH HORSEBACK RIDING — PUNTA CANA?
Yes. Transportation, a guide, and a bottle of water are included.
What should I bring for horseback riding in Punta Cana?
We recommend sunglasses, a camera, and extra money. Photos, snacks, souvenirs, and tips are not included.
Swim Horse — Horseback Riding & Swimming
What is Swim Horse Punta Cana?
Swim Horse is an approximately three-hour experience combining horseback riding through tropical forest, beaches, and mangroves with a visit to the Horse Lounge and swimming with horses in the Caribbean Sea.
Do I need previous horseback riding experience for Swim Horse for the SWIM HORSE — HORSEBACK RIDING & SWIMMING?
No. The catalog states that the activity is suitable for all experience levels.
What else can I see during the Swim Horse experience for the SWIM HORSE — HORSEBACK RIDING & SWIMMING?
The tour includes a visit to the beachfront Horse Lounge, polo fields, and stables, in addition to horseback riding and swimming with horses.
What is the minimum age for Swim Horse Punta Cana?
The minimum age is 6 years old. The catalog does not recommend the activity for pregnant women or people with back problems.
Zip Line Adventures
What is the Zip Line Adventures tour in Punta Cana like?
This approximately five-hour adventure includes the necessary equipment, training, experienced guides, and transportation to and from your hotel.
Do I need previous experience to go ziplining for the ZIP LINE ADVENTURES?
The tour includes the necessary equipment and training before the zipline experience.
Is transportation included with Zip Line Adventures for the ZIP LINE ADVENTURES?
Yes. Hotel pickup and return transportation are included.
What should I bring for a zipline tour in Punta Cana?
Bring closed-toe shoes, a camera, and extra money. Lunch, photos, drinks, souvenirs, and tips are not included.
Is lunch included in the ZIP LINE ADVENTURES?
Bring closed-toe shoes, a camera, and extra money. Lunch, photos, drinks, souvenirs, and tips are not included.
Monkeyland & Plantation
What is included in the Monkeyland & Plantation tour?
The tour includes transportation, experienced guides, water, and the opportunity to interact with the monkeys.
How long does the Monkeyland tour from Punta Cana take?
The experience lasts approximately five hours.
What should I bring to Monkeyland?
We recommend bringing insect repellent, a camera, and extra money.
Is lunch included in Monkeyland & Plantation?
No. Lunch, drinks, photos, and souvenirs are not included.
Is transportation included with the MONKEYLAND & PLANTATION?
The tour includes transportation, experienced guides, water, and the opportunity to interact with the monkeys.
Monkeyland + Zipline
What is included in the Monkeyland + Zipline tour?
This combination tour includes Monkeyland and a zipline adventure, along with transportation, lunch, water, expert guides, equipment, training, and a visit to the Dominican House.
Is zipline equipment included for the MONKEYLAND + ZIPLINE?
Yes. The required equipment and training are included.
Is lunch included in Monkeyland + Zipline?
Yes. Lunch is included.
What should I bring for Monkeyland and ziplining?
Bring a camera, extra money, and closed-toe shoes. Photos, drinks, snacks, tips, and souvenirs are not included.
Is transportation included with the MONKEYLAND + ZIPLINE?
This combination tour includes Monkeyland and a zipline adventure, along with transportation, lunch, water, expert guides, equipment, training, and a visit to the Dominican House.
Monkeyland + Jungle Buggies
What activities are included in Monkeyland + Jungle Buggies?
The tour combines a visit to Monkeyland with a buggy adventure and a visit to the Dominican House.
Are the buggies included in the tour for the MONKEYLAND + JUNGLE BUGGIES?
Yes. The buggy experience is part of the package.
Is lunch included for the MONKEYLAND + JUNGLE BUGGIES?
Yes. Lunch and water are included.
What should I bring for Monkeyland + Buggies?
Bring swimwear, a towel, sunscreen, sunglasses, a camera, and extra money. Photos, drinks, snacks, tips, and souvenirs are not included.
Triple Adventure Park — Buggies + Zipline
What is included in Triple Adventure Park for the TRIPLE ADVENTURE PARK — BUGGIES + ZIPLINE +?
Triple Adventure Park combines three experiences in one excursion: buggies, ziplining, and a visit to see the monkeys.
Is lunch included at Triple Adventure Park for the TRIPLE ADVENTURE PARK — BUGGIES + ZIPLINE +?
Yes. Lunch and water are included.
Is the zipline equipment included for the TRIPLE ADVENTURE PARK — BUGGIES + ZIPLINE +?
Yes. The zipline experience and required equipment are included.
What should I bring to Triple Adventure Park for the TRIPLE ADVENTURE PARK — BUGGIES + ZIPLINE +?
Bring a towel, sunscreen, swimwear, a camera, closed-toe shoes, and cash. Drinks, photos, tips, and souvenirs are not included.
Jungle Buggies Adventures
What is Jungle Buggies Adventures in Punta Cana?
This approximately five-hour adventure combines a buggy ride with swimming in the Anamuya River and a visit to the Dominican House.
Can we swim during the buggy tour for the JUNGLE BUGGIES ADVENTURES?
Yes. Swimming in the Anamuya River is part of the experience.
What type of vehicle is used for Jungle Buggies Adventures for the JUNGLE BUGGIES ADVENTURES?
The catalog identifies the vehicles as Honda buggies.
What should I bring for the buggy tour for the JUNGLE BUGGIES ADVENTURES?
Wear clothes that can get dirty and bring swimwear, a towel, sunscreen, a camera, and extra money. Lunch, drinks, photos, and souvenirs are not included.
Is lunch included in the JUNGLE BUGGIES ADVENTURES?
Wear clothes that can get dirty and bring swimwear, a towel, sunscreen, a camera, and extra money. Lunch, drinks, photos, and souvenirs are not included.
Night Buggies + Cave + Carnival
What is included in the Punta Cana Night Buggy Tour?
The experience includes buggies, a cave visit, dinner, an open bar, and a Carnival show.
Is dinner included in the night buggy tour for the NIGHT BUGGIES + CAVE + CARNIVAL?
Yes. Dinner is included.
Are drinks included during the night buggy experience for the NIGHT BUGGIES + CAVE + CARNIVAL?
Yes. An open bar is included.
What should I bring for the night buggy tour for the NIGHT BUGGIES + CAVE + CARNIVAL?
Bring swimwear, sunglasses, a towel, and cash or a card. Photos, tips, and souvenirs are not included.
Buggies + Atabey Park + Macao Beach
What is included in the Buggies and Macao Beach tour?
The tour includes transportation, coffee, chocolate, mamajuana and tobacco tastings, water, and a visit to Macao Beach.
Do we visit Macao Beach during the buggy excursion?
Yes. Macao Beach is part of the itinerary.
What Dominican products can we taste during the tour for the BUGGIES + ATABEY PARK + MACAO BEACH?
The experience includes tastings of coffee, chocolate, mamajuana, and tobacco.
What should I bring for the buggy and Macao Beach tour?
Bring swimwear, a bandana, sunglasses, and cash or a card. Lunch or snacks, drinks, photos, and other extras are not included.
Is transportation included with the BUGGIES + ATABEY PARK + MACAO BEACH?
The tour includes transportation, coffee, chocolate, mamajuana and tobacco tastings, water, and a visit to Macao Beach.
Is lunch included in the BUGGIES + ATABEY PARK + MACAO BEACH?
Bring swimwear, a bandana, sunglasses, and cash or a card. Lunch or snacks, drinks, photos, and other extras are not included.
Sky Runners — Punta Cana Helicopter Tour
What can I see during a helicopter tour over Punta Cana?
The helicopter flight offers panoramic views of Punta Cana's beaches, lagoons, golf courses, and tropical rainforest.
How long is the Punta Cana helicopter flight?
Depending on the option selected, you can choose a short flight of approximately 15 minutes or a longer flight of approximately 30 minutes.
Is there a weight limit for the helicopter tour for the SKY RUNNERS — PUNTA CANA HELICOPTER TOUR?
Yes. The maximum passenger weight indicated in the catalog is 113 kg.
Do I need to book the Punta Cana helicopter tour in advance?
Yes. Advance booking is required. The experience also includes hotel transportation, a certified professional pilot, and safety equipment.
Is transportation included with the SKY RUNNERS — PUNTA CANA HELICOPTER TOUR?
Yes. Advance booking is required. The experience also includes hotel transportation, a certified professional pilot, and safety equipment.
Round Mountain + Atvs + Horseback Riding
What activities are included in this Miches adventure tour?
The excursion combines ATV riding, horseback riding, time at the mountain, and a visit to El Limón Beach.
Do we visit El Limón Beach during the tour?
Yes. El Limón Beach is part of the itinerary.
Is lunch included in the Miches excursion?
Yes. Lunch is included.
What should I bring for the Miches adventure tour?
Bring a towel, sunscreen, sunglasses, a hat, swimwear, a camera, and extra money. Drinks, photos, tips, and souvenirs are not included.
Santo Domingo Full-Day City Tour
What is included in the Santo Domingo tour from Punta Cana?
The approximately 12-hour excursion includes transportation, a traditional Dominican lunch, an audio guide, water, soft drinks, and a wristband.
How long is the Santo Domingo tour from Punta Cana?
The excursion lasts approximately 12 hours.
Is transportation from Punta Cana included?
Yes. Transportation is included.
What should I bring for a Santo Domingo city tour for the SANTO DOMINGO FULL-DAY CITY TOUR?
Bring sunglasses, comfortable clothing, a camera, and extra money. Alcoholic beverages, photos, souvenirs, and tips are not included.
Is lunch included in the SANTO DOMINGO FULL-DAY CITY TOUR?
The approximately 12-hour excursion includes transportation, a traditional Dominican lunch, an audio guide, water, soft drinks, and a wristband.
Cultural Tour — La Altagracia
What can I see on the La Altagracia Cultural Tour for the CULTURAL TOUR — LA ALTAGRACIA?
This approximately eight-hour experience combines transportation, an official guide, a safari truck tour, a buffet lunch, and fresh fruit.
Is the cultural tour done in a safari truck for the CULTURAL TOUR — LA ALTAGRACIA?
Yes. A safari truck is used as part of the experience.
Is lunch included in the La Altagracia Cultural Tour for the CULTURAL TOUR — LA ALTAGRACIA?
Yes. A buffet lunch and fresh fruit are included.
What should I bring for the La Altagracia cultural tour for the CULTURAL TOUR — LA ALTAGRACIA?
Bring sunscreen, sunglasses, a towel, swimwear, and a camera. Photos, drinks, and souvenirs are not included.
Is transportation included with the CULTURAL TOUR — LA ALTAGRACIA?
This approximately eight-hour experience combines transportation, an official guide, a safari truck tour, a buffet lunch, and fresh fruit.
Cultural Tour — La Romana + Altos De
What places do we visit on the La Romana cultural tour for the CULTURAL TOUR — LA ROMANA + ALTOS DE?
The experience combines La Romana, Altos de Chavón, and a visit related to Ron Barceló.
Do we visit Altos de Chavón for the CULTURAL TOUR — LA ROMANA + ALTOS DE?
Yes. Altos de Chavón is included in the itinerary.
Is lunch included for the CULTURAL TOUR — LA ROMANA + ALTOS DE?
Yes. Lunch and water are included.
What should I bring for the La Romana cultural tour for the CULTURAL TOUR — LA ROMANA + ALTOS DE?
Bring sunscreen, sunglasses, a towel, swimwear, a camera, and extra money. Photos, drinks, and souvenirs are not included.
Bayahibe — Public Beach Day Pass
What is the Bayahibe beach day trip from Punta Cana like?
This approximately eight-hour experience gives you time to enjoy Bayahibe Public Beach and includes lunch, umbrellas, beach loungers, drinks, and snacks.
Is lunch included in the Bayahibe beach day pass?
Yes. Lunch is included.
Are beach umbrellas and loungers included for the BAYAHIBE — PUBLIC BEACH DAY PASS?
Yes. Umbrellas and beach loungers are included.
What should I bring to Bayahibe Beach?
Bring sunglasses, sunscreen, a towel, a change of dry clothes, and extra money. Premium drinks, souvenirs, and tips are not included.
Bávaro Runners Culture Tour
What is included in the Bávaro Runners Culture Tour for the BÁVARO RUNNERS CULTURE TOUR?
The experience includes hotel transportation, a cultural tour through Dominican communities, visits to cacao, coffee, and sugar cane plantations with tastings, a Dominican lunch, a visit to a cigar factory, and a bilingual guide.
Can we taste local Dominican products during the tour for the BÁVARO RUNNERS CULTURE TOUR?
Yes. The visits to the cacao, coffee, and sugar cane plantations include tastings.
Is lunch included in the Bávaro Runners Culture Tour for the BÁVARO RUNNERS CULTURE TOUR?
Yes. A typical Dominican lunch is included.
What drinks are included for the BÁVARO RUNNERS CULTURE TOUR?
The package includes water, soft drinks, and rum. Comfortable clothing, closed-toe shoes, a camera, sunscreen, and extra money are recommended.
Is transportation included with the BÁVARO RUNNERS CULTURE TOUR?
The experience includes hotel transportation, a cultural tour through Dominican communities, visits to cacao, coffee, and sugar cane plantations with tastings, a Dominican lunch, a visit to a cigar factory, and a bilingual guide.
Buggy + Zipline Mega Splash
What is included in the Buggy + Zipline Mega Splash experience for the BUGGY + ZIPLINE MEGA SPLASH?
The tour includes transportation, a private jungle buggy ride, an off-road track through an abandoned mine, a visit to the Dominican Village with coffee and cacao tasting, Zipline Mega Splash, swimming at Cenote Blue Lagoon, a natural waterfall pool, and water.
What does Zipline Mega Splash include for the BUGGY + ZIPLINE MEGA SPLASH?
The circuit includes six zipline lines, a Himalayan Bridge, and a water landing.
Can we swim during the Buggy + Zipline Mega Splash tour for the BUGGY + ZIPLINE MEGA SPLASH?
Yes. Swimming at Cenote Blue Lagoon and in a natural waterfall pool is included.
Is lunch included for the BUGGY + ZIPLINE MEGA SPLASH?
No. Lunch can be added for an additional cost. Drinks, photos, souvenirs, and tips are not included.
Is transportation included with the BUGGY + ZIPLINE MEGA SPLASH?
The tour includes transportation, a private jungle buggy ride, an off-road track through an abandoned mine, a visit to the Dominican Village with coffee and cacao tasting, Zipline Mega Splash, swimming at Cenote Blue Lagoon, a natural waterfall pool, and water.
Polaris 4×4 + Zipline Mega Splash
What is included in Polaris 4×4 + Zipline Mega Splash for the POLARIS 4X4 + ZIPLINE MEGA SPLASH?
The tour includes transportation, a Polaris 4×4 ride toward Cabo Engaño, Zipline Mega Splash, swimming at Cenote Blue Lagoon, a natural waterfall pool, a visit to the Dominican Village, and water.
What is the difference between Polaris 4×4 and Buggy + Zipline Mega Splash for the POLARIS 4X4 + ZIPLINE MEGA SPLASH?
The main difference is the adventure vehicle. This option uses a Polaris 4×4, while the other experience uses a buggy.
Is Zipline Mega Splash included for the POLARIS 4X4 + ZIPLINE MEGA SPLASH?
Yes. The package includes six zipline lines, a Himalayan Bridge, and a water landing.
Is lunch included in Polaris 4×4 + Zipline for the POLARIS 4X4 + ZIPLINE MEGA SPLASH?
No. Lunch, drinks, photos, souvenirs, and tips are not included.
Is transportation included with the POLARIS 4X4 + ZIPLINE MEGA SPLASH?
The tour includes transportation, a Polaris 4×4 ride toward Cabo Engaño, Zipline Mega Splash, swimming at Cenote Blue Lagoon, a natural waterfall pool, a visit to the Dominican Village, and water.
Horseback Riding + Buggies
What activities are included in the Horseback Riding + Buggies tour for the HORSEBACK RIDING + BUGGIES?
The experience combines horseback riding through natural trails with a private jungle buggy adventure.
Can we swim during the Horseback Riding + Buggies tour for the HORSEBACK RIDING + BUGGIES?
Yes. The experience includes swimming at Cenote Blue Lagoon and in a natural waterfall pool.
What is the Dominican Village visit for the HORSEBACK RIDING + BUGGIES?
It is a stop included in the tour where guests can enjoy a local tasting.
Is lunch included for the HORSEBACK RIDING + BUGGIES?
No. Lunch, drinks, photos, souvenirs, and tips are not included.
Polaris 4×4 + Horseback Riding
What is included in Polaris 4×4 + Horseback Riding for the POLARIS 4X4 + HORSEBACK RIDING?
The tour includes transportation, a Polaris 4×4 ride over rugged terrain, horseback riding through natural trails, swimming at Cenote Blue Lagoon, a natural waterfall pool, a visit to the Dominican Village, and water.
What is the difference between Polaris 4×4 + Horseback Riding and Horseback Riding + Buggies?
The main difference is the adventure vehicle. This experience uses a Polaris 4×4, while the other uses a buggy.
Is horseback riding included in the Polaris 4×4 tour for the POLARIS 4X4 + HORSEBACK RIDING?
Yes. The relaxing horseback ride through natural trails is part of the experience.
Is lunch included for the POLARIS 4X4 + HORSEBACK RIDING?
No. Lunch, drinks, photos, souvenirs, and tips are not included.
Is transportation included with the POLARIS 4X4 + HORSEBACK RIDING?
The tour includes transportation, a Polaris 4×4 ride over rugged terrain, horseback riding through natural trails, swimming at Cenote Blue Lagoon, a natural waterfall pool, a visit to the Dominican Village, and water.
Catamaran + Zipline + Sacred River
What is included in the Catamaran + Zipline + Sacred River experience for the CATAMARAN + ZIPLINE + SACRED RIVER?
The package includes transportation, a catamaran cruise with an open bar and snorkeling along the Bávaro coast, Dominican lunch, safety equipment, bilingual guides, and two activities of your choice.
Which activities can I choose from for the CATAMARAN + ZIPLINE + SACRED RIVER?
You can choose two activities from Zipline, Horseback Riding, and Sacred River.
What is the Sacred River experience for the CATAMARAN + ZIPLINE + SACRED RIVER?
The catalog describes it as the first underground river inside an adventure park.
Is there a minimum age to drive the buggy for the CATAMARAN + ZIPLINE + SACRED RIVER?
Yes. Buggy drivers must be at least 18 years old and have a valid driver's license. The park also has showers, lockers, a restaurant, and a children's area.
Is transportation included with the CATAMARAN + ZIPLINE + SACRED RIVER?
The package includes transportation, a catamaran cruise with an open bar and snorkeling along the Bávaro coast, Dominican lunch, safety equipment, bilingual guides, and two activities of your choice.
Is lunch included in the CATAMARAN + ZIPLINE + SACRED RIVER?
The package includes transportation, a catamaran cruise with an open bar and snorkeling along the Bávaro coast, Dominican lunch, safety equipment, bilingual guides, and two activities of your choice.
Scape Park — Full Admission
What is included with Full Admission to Scape Park Punta Cana?
The package includes transportation and access to Hoyo Azul, Saltos Azules, Superman, zip lines, El Rancho, and Faunaland.
Can we swim at Scape Park?
Yes. Hoyo Azul and Saltos Azules are among the included attractions.
Is lunch and drinks included with Scape Park Full Admission?
No. Lunch and drinks are not included.
What should I bring to Scape Park?
Bring comfortable clothing and shoes, swimwear, a towel, and a lock. You should also bring cash or a card for lunch.
Is transportation included with the SCAPE PARK — FULL ADMISSION?
The package includes transportation and access to Hoyo Azul, Saltos Azules, Superman, zip lines, El Rancho, and Faunaland.
Scape Park Full + Buggies
What is included in Scape Park Full + Buggies?
The package includes transportation, the park's attractions, all-terrain buggies, ECO Zipline, cave swimming, Iguabonita Cave, Hoyo Azul, and Faunaland.
What is the difference between the two Scape Park options?
Full Admission provides access to the attractions included in the standard package, while Full + Buggies adds all-terrain buggies, ECO Zipline, cave swimming, and Iguabonita Cave.
Is lunch included in Scape Park Full + Buggies?
No. Lunch and drinks are not included.
What should I bring to Scape Park with buggies?
Bring comfortable clothing and shoes, swimwear, a towel, a lock, and cash or a card.
Is transportation included with the SCAPE PARK FULL + BUGGIES?
The package includes transportation, the park's attractions, all-terrain buggies, ECO Zipline, cave swimming, Iguabonita Cave, Hoyo Azul, and Faunaland.
Los Haitises 3-In-1 — Park + Yanigua
What places do we visit on the Los Haitises 3-in-1 tour for the LOS HAITISES 3-IN-1 — PARK + YANIGUA?
The excursion combines Los Haitises National Park, Yanigua Waterfall, and Montaña Redonda in one full-day adventure.
What do we do at Los Haitises National Park for the LOS HAITISES 3-IN-1 — PARK + YANIGUA?
The experience includes a boat ride through the mangroves and visits to Taino caves.
What is included at Yanigua Waterfall for the LOS HAITISES 3-IN-1 — PARK + YANIGUA?
The experience includes a natural mud spa and tastings of cacao and organic coffee.
What can we do at Montaña Redonda for the LOS HAITISES 3-IN-1 — PARK + YANIGUA?
The visit includes 360-degree panoramic views, giant swings, and hammocks. Dominican buffet lunch, a professional guide, and park admission are also included.
Is lunch included in the LOS HAITISES 3-IN-1 — PARK + YANIGUA?
The visit includes 360-degree panoramic views, giant swings, and hammocks. Dominican buffet lunch, a professional guide, and park admission are also included.
Domitai Park
What is included in the Domitai Park experience for the DOMITAI PARK?
The excursion includes a buffet lunch, an organic tasting experience, Cenote Cueva Iguanaboina, a Carnival show, buggies, and ziplining.
Can we ride buggies and go ziplining at Domitai Park for the DOMITAI PARK?
Yes. Both activities are included.
Is lunch included at Domitai Park for the DOMITAI PARK?
Yes. Buffet lunch is included.
What should I bring to Domitai Park for the DOMITAI PARK?
Bring swimwear, sunglasses, a towel, and cash or a card. Photos, tips, and souvenirs are not included.
River Ranch Explorer
What is included in River Ranch Explorer for the RIVER RANCH EXPLORER?
The experience includes water, ATV riding, and access to the river.
Can we enjoy the river during the River Ranch tour for the RIVER RANCH EXPLORER?
Yes. River access is part of the experience.
How long does River Ranch Explorer last for the RIVER RANCH EXPLORER?
The activity lasts approximately five hours.
What should I bring to River Ranch Explorer for the RIVER RANCH EXPLORER?
Bring sunscreen, a towel, insect repellent, swimwear, and appropriate shoes. Lunch, photos, souvenirs, and tips are not included.
Is lunch included in the RIVER RANCH EXPLORER?
Bring sunscreen, a towel, insect repellent, swimwear, and appropriate shoes. Lunch, photos, souvenirs, and tips are not included.
El Dorado Water Park
What is included with admission to El Dorado Water Park for the EL DORADO WATER PARK?
Admission includes access to the park and all attractions, life jackets, use of hammocks and umbrellas, and parking.
Are life jackets included at El Dorado Water Park for the EL DORADO WATER PARK?
Yes. Life jackets are included.
Are food and drinks included for the EL DORADO WATER PARK?
No. Food and drinks are not included.
Is transportation from Punta Cana included?
Transportation depends on the package selected. Lockers, towels, photos, and souvenirs are not included.
Scuba Diving & PADI Certifications
We offer several diving options around Punta Cana, Bayahibe and Catalina Island, from a single dive for certified divers to full PADI certifications. All include full gear and a certified guide or instructor; hotel transportation is included unless noted otherwise. Details for each option below.
Punta Cana Scuba Diving — Certified Divers
For divers with a valid certification. Includes one dive on Punta Cana's reefs, full gear, a certified guide or Divemaster, dive boat and basic activity insurance. Bring swimwear, a towel, sunscreen and cash for tips; underwater photos, souvenirs and a second dive are not included. Not suitable for pregnant women or people with heart problems.
Catalina Island — Two-Tank Dives
For divers with a valid certification. The boat departs from Bayahibe (transportation from Punta Cana included) and includes two dives, full gear, a certified Divemaster, lunch onboard, water and soft drinks.
Bayahibe — Two-Tank Dives
For divers with a valid certification. Includes hotel transportation, two dives on the Bayahibe reefs, full gear, a certified Divemaster, water and soft drinks. Lunch is not included, nor are alcoholic beverages, photos, souvenirs or tips.
Discover Scuba Diving
No previous experience required: starts with an introductory theory class and shallow-water practice, followed by one supervised dive with a PADI instructor. Minimum age 10. Includes full gear and basic activity insurance; PADI certification is not included.
PADI Scuba Diver Certification
A roughly two-day course: official PADI materials, theory classes, pool training and two open-water dives. Includes full gear and PADI Scuba Diver certification. Minimum age 10. Accommodation, meals, photos, souvenirs and tips are not included.
PADI Open Water Certification
An internationally recognized certification: complete PADI materials, theory classes, pool sessions and four open-water dives. Includes full gear and an international certification card. Minimum age 15. Accommodation and meals are not included.
PADI Advanced Open Water Certification
Requires a valid PADI Open Water certification. Includes five adventure dives (mandatory navigation and deep dives, plus three specialties of your choice), allows diving up to 30 meters, full gear and a PADI Advanced certification card.
PADI Open Water Referral — 4 Open-Water Dives
For students who already completed their theory and pool sessions at home. Includes four open-water training dives with a certified PADI instructor; theory and pool are not repeated, and final certification is not included in this program. Bring your valid referral documentation, swimwear, a towel, sunscreen and cash.
























